Why Choose Us?

Welcome to Probobble! we are a professional 3d MiniMe custom bobbleheads / personalized cake toppers provider located in HongKong and Mainland China.
we made thousands of polymer clay wedding cake toppers and bobbleheads dolls for our worldwide customers during the past years.

Why choose us?
1, Best details and top quanlity guaranteed
we have a team of products specialists,we ensure that all products are produced with superior craftsmanship and quality materials that adhere to our rigorous design specifications.

2, Free proofs till 100% satisfied
We will take picture during the order being processed and will show you the proofs, so that you can see how we handmade your order and at the same time, you can provide option to us, and request adjustment to achieve your 100% satisfaction.

3,Fine material used
We are all environmentalist, all material we use to made your handcrafts will be non-toxic, no smell, environmentally friendly, top level quality guaranteed.

4,Fast delivery
We use DHL / UPS to send all packages to our customers, usually it takes only 2-4 days from us to all USA, Australia, Canada, UK cities, and others main cities worldwide. We know how important this gift for you, so we will keep our promise to complete and send it out within the timeline that you select when order online.

5,Top level customer service
You can choose to live chat with us, or send email to us anytime when necessary, we promise all quesitons can get quick response within 0-12 hours on work day.Our customer service team will deal with your order directly and in person by email or over the phone. Because we offer a custom product, we think that personal, direct communication with our customer is the ONLY way to ensure a 100% satisfactory end product. We care about every single customer, and our customers love us for this reason!

6, Money Back Guarantee
We are so confident in our custom dolls that we offer a “no questions asked” money back guarantee. If at any time during the creation process (pre-shipping), you would like to cancel your order, we will immediately refund your payment. Only a cancellation fee of 20% of the order price applies, in order to avoid scam, frivolous, and other non-serious orders.

************************************************************************************************************************************************

Payment:
we accept payment via Paypal and credit cards,PAYPAL is safe, easy and our preferred method of payment. You do not need a PAYPAL account, you can pay with credit card directly through Paypal.

Shipping:
You can choose ships within 2-3 weeks standard processing, 15 days urgent processing, or 10 days very urgent prcessing when order online and checkout.
If you want to received your parcal within few days, please contact us,we can arrange rush order for you.

Return and exchange:
We totally understand it is a challenge for you with risk to place your order online with a stranger, and pay money before you get it in hand.
So, when you get your package in hand within 48 hours, if you found it is not as described, you can send it back to us(customer is responsible for return shipping), and get refund after deducting the freight we paid.
We packed the parcel very well, and use a lot of bubble wrap to proteact the parcel, to ensure the cake topper will arrive to customer's hands safety, but if the parcel unfortunately damage during the shipping, please take a picture and let us know , then we will find a best solution with you - send it back to repair or we remade a new one to replace.

HongKong Office Address : 9/F, BLK E, YEE LEUNG HSE, YEE NGA COURT, TAI PO NT.HONGKONG.
Maindland China Office: 6BC, building A, Yangguang Huayi building, Nanhai Avenue, Nanshan District, Shenzhen,China.